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The AquaStar
warranty
AquaStar water heaters are
warranted by the Manufacturer (Bosch) through Controlled Energy Corp.
Controlled Energy Corp. (CEC) will furnish a replacement heat exchanger
and will furnish a replacement of any other part which fails in normal
use and service within the applicable periods specified below, in
accordance with the terms of this warranty. The CEC replacement will be
warranted for the unexpired portion of the original warranty. This
warranty will be valid only for water heaters in possession of the
original purchaser as recorded on the warranty card.
If the heat exchanger fails within fifteen (15) years after the original
installation and operation (units installed on or after January 01,
2001), CEC will furnish a replacement heat exchanger. However, if the
water heater is installed in other than a single family dwelling, or is
used as a circulating heater in any application, this heat exchanger
warranty is limited to two (2) years from date of original installation
and operation.
If any other part fails within two (2) years after original installation
and operation, CEC will furnish a replacement part free of charge.
This warranty does not
cover any labor costs associated with service, removal or
re-installation of part(s). All such costs must be borne by the
Purchaser.
This warranty will not apply:
1. to defects or malfunctions resulting from failure to properly
install, operate or maintain the unit in accordance with the printed
instructions provided;
2. to damage or abuse, accident, neglect or freezing and other acts of
nature;
3. to damage resulting from operation with either the thermocouple or
overheat sensor removed;
4. to failure of the heat exchanger resulting from the operation of the
water heater in a corrosive atmosphere or at water temperatures
exceeding the maximum rating, or if the water heater is not supplied
with potable water.
5. to defects or damage cause by any attachment or modification,
including any energy-saving device.
Note: The water heater must be free of damaging scale deposits
and not subject to gas pressures greater than those shown on the rating
plate, which must not be altered, defaced or removed.
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1. The Owner should contact the dealer who sold
the water heater covered by this warranty or
2. Owner should submit the warranty claim directly to CEC at the
address listed below, and they will arrange for the handling of the
claim.
3. Whenever any inquiry or service request is made, be sure to
include the water heater model number, the date of manufacture, date
of installation, Dealer's name and the watts and voltage.
4. When returning the water heater or component part(s), they must
be individually tagged and identified with the Returned Goods
Authorization # issued by CEC and shipped prepaid to CEC at the
address below. |
No one is authorized to make any other warranties on behalf of CEC. It
is expressly understood that the replacement warranty of CEC shall be in
lieu of any and all other warranties, express or implied, including
warranties of merchantability or fitness for a particular use or
purpose, and further that CEC shall not be liable for any loss or damage
directly or indirectly arising from the use of the hot water heater, or
for any consequential damages arising from such use (including damages
from water leakage). CEC's sole liability with respect to any defect
shall be for the replacement of defective part(s). Some states do not
allow such limitations and exclusions, so the above may not apply to
you. This warranty gives specific legal rights. You may also have other
rights which vary from state to state. In the event that warranty
service is required, reasonable proof of the effective date of
installation and operation must be provided; otherwise it may not be
possible to honor
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